| Article Feature: Tips for Communicating This Holiday Season
In “Tips for Communicating This Holiday Season”, Public Relations Consultant and communication professor Zanetta Miller explores how civility, empathy, and authenticity can strengthen conversations during a time of heightened emotions and social interaction. Drawing on research about loneliness, societal division, and workplace communication, Miller provides practical strategies for addressing misinformation, reducing conflict, and fostering meaningful connections in both personal and professional settings.
On Civility and Leadership
Civility is more than good manners; it builds trust, strengthens relationships, and makes people more effective communicators and leaders.
On Addressing Misinformation
Combating misinformation is not about winning an argument; it’s about creating opportunities for learning, understanding, and trust.
On Empathy and Conflict Management
Authenticity, empathy, and active listening can reduce emotional tension and transform difficult conversations into constructive dialogue.